Safety and Construction

Natural gas has been used to provide power for homes and businesses across the United States for decades. Each year for the past 70 years, natural gas usage and production has increased steadily.

Did you know that one safety feature of natural gas is that it is only combustible at a very specific concentration, while anything above or below these amounts will not combust? Another reason natural gas is safe is that it is lighter than air and dissipates quickly, once again decreasing chances for combustion. Because of these and other physical characteristics of the gas, it has an excellent safety record.

The safety of our consumers and their community is our top priority here at Sevier County Utility District. While we never anticipate any issues with natural gas or other products, we have extensive emergency plans in place should anything out of the ordinary occur.

If you have any problems or questions about your natural gas service or another safety-related matter, please call us immediately at (865) 453-3272. We recommend our customers keep this number handy in case you need to give us a call.

As always, our team at S·C·U·D looks forward to assisting you with your natural gas needs!

CALL BEFORE YOU DIG

It’s important to be aware of underground utilities before beginning any construction projects. To help ensure that contractors are well-informed, Tennessee has the Tennessee One Call System, a statewide notification system that alerts utility companies to mark any and all underground member utilities.

This service is required by law and is free of charge for consumers and contractors and anyone else in the state of Tennessee who might need to use it prior to digging or blasting. Simply dial 8-1-1 from any phone, nationwide.

S·C·U·D is proud to be a member of the Tennessee One Call System. As a member, we are notified when a customer in our area makes a call and we will then dispatch a representative to your site to advise you about existing gas lines in the area.

When you contact the Tennessee One Call System, please make sure to have the following information available:

  • name
  • telephone number
  • best time to call back
  • county
  • town
  • start date
  • start time
  • type of work (blasting, etc.)
  • who is completing work
  • for whom is work being completed
  • tax grid # (if possible)

You will be provided with a confirmation number which you will need to keep for future reference. Please note that it may take up to three days to complete the process of locating utility lines.

To contact Tennessee One Call, visit http://www.tnonecall.com/.